Question 1

Are you accepting new patients?

Accepted Answer

Yes, ALWAYS! We are currently accepting new patients and would love to meet you  and your family. Most people get stressed about their visits to the  dentist. That’s why our goal is to make dentistry as easy and pleasant  as possible.

Question 2

Do you take my dental insurance?

Accepted Answer

We are currenty "in network" with Delta Dental. However, this does not mean that your insurance company would not pay benefits to us as they would to a "network dentist". Some dental plans will require you go to a  "network dentist" to receive any benefits or will only send insurance checks to you if you go to an "out of network" provider. Do you know which plan you have?   We accept most insurance carriers and will file your claims for you. We try and make every effort to be accurate with our estimations of your benefits, but they are estimations. If your insurance reimburses less than we estimated, you are responsbile for the outstanding balance. If your insurance reimburses more than estimated, you will be credited or refunded the difference. We encourage you to contact your insurance company to become more familiar with your dental benefits. If you have insurance questions that are specific to our office, please call Eva at 603-756-4719.

Question 3

Do you direct bill to my insurance?

Accepted Answer

Yes! We handle all of the paperwork on your behalf. When your treatment  is complete, we electronically submit your insurance claim forms  directly to your insurance company so they can process your benefits as  quickly as possible.

Question 4

What are your office hours?

Accepted Answer

Our office hours are the following:   Monday-Wednesday 7am-7pm Thursday 7am-5pm Friday: 8am-2pm

Question 5

What are your payment options?

Accepted Answer

Credit Cards: We accept Visa, Mastercard, American Express and Discover   Cash/Checks: We are happy to accept cash, personal checks or debit cards for payment.   Payment Plan: We understand that dental care can be an unexpected expense. With this is mind, we have our in- house payment plan as well as CareCredit, which allows you to schedule affordable treatment right away.  If you would like to learn more about this financing option, you may visit online at www.carecredit.com. If you have any questions, please do not hesitate to call our office for more information.   PAYMENT POLICY:   Patient of Record: We require payment of the patient's estimated portion of fees to be paid at the time of service.   Emergencies: In the event of an emergency, we want to treat you immediately. For non-patients of record, we are willing to see you during regular business hours and upfront payment for the exam and x-ray are required. If any additional treatment is provided, that fee will be due at the time of service.

Question 6

Do you offer payment plans?

Accepted Answer

Yes! We specialize in finding creative solutions to virtually every  dental problem at virtually every budget level. Monthly payment plans  sometimes help you get the smile you want while fitting it into your  budget. We know dentistry can be expensive, especially if you have major problems. That's why you can choose one of our flexible patient options, including monthly payment plans, so yo can finally afford the care you want.

Whether  you want the most perfect smile money can buy, or the cheapest possible  option, or something in between, together we will figure out something  that works for you.

Question 7

My temporary crown fell off. What do I do?

Accepted Answer

First, don’t panic, it's not an emergency.  Temporary crowns  are just that — temporary.  They are protecting the original tooth until  the permanent crown can be cemented into place. We understand that this can be alarming, especially when it happens on a  weekend or at night because you can’t go to the dentist.  If your crown comes off and it is during normal business hours, please call the office and we will make an appointment to re-cement it.  If the crown comes off after hours or on the weekend you have two  options: (1) leave the crown off of the tooth and call during normal  business hours for a re-cementation appointment, or (2) re-cement the  crown yourself. You can go to any pharmacy and get “Dentemp” or denture  adhesive in the toothpaste aisle (instructions on package). Clean out  the crown gently with your toothbrush and place some of the temporary  material inside the crown and firmly put the crown back in place. Call  us during normal business hours, and we can check the crown for you.  Follow these steps to  avoid pain and keep your mouth safe.  Remove the crown or broken piece.  Rinse your mouth out to remove shards (if they are any).  Look at  the tooth if possible and run your tongue carefully over its edges. Is  it smooth, or are you at-risk of cutting yourself on a jagged edge?   Take care  with the new temporary until your permanent one is ready. Avoid chewing  directly on the restoration and do not floss the area — this could yank  on the temporary crown and cause it to come out prematurely yet again.   To conclude, it’s not such a big deal  if the temporary comes out before your second appointment for a dental  crown. This restoration is made to only last a few weeks anyway. Just  follow these tips and get in touch with us for a  solution!

Question 8

What does "No Judgment.No Lectures. No Hassles." mean?

Accepted Answer

A  lot of the patients we meet tell us that they’ve been frustrated and  turned off by other dentists who either made them feel bad about their  situation, or pressured them into making choices they weren’t quite  ready for.
That’s why we promise no lectures, no judgment, and no hassles.
When  we meet, our goal is to understand what you’ve been through in the  past, what you want your smile to look and feel like in the future, and  then make it as easy as possible for you to get from here to there.
Our whole practice philosophy is built around helping you get what you want!

Question 9

Do I need to request records from my old dentist?

Accepted Answer

Your old dental records are sometimes helpful. Other times it's just as  easy to start with a fresh set of records. If necessary, we can complete  the transfer request to get your records from your old dentist on your  behalf.

Question 10

I'm terrified of the dentist- what can you do to help me?

Accepted Answer

A lot of our patients have had really bad dental experiences in the past  and have developed a fear of the dentist. We take special pride in  showing them that today's dentistry does NOT have to be like that  anymore. Our team takes special care of our "dental chickens". And if  our happy smiles, comfy chairs, and Netflix aren't enough, we can also  offer you medication or sedation to take the edge off.

Question 11

Do you do all types of dentistry?

Accepted Answer

Yes! Our team of dentists cover the entire range of dental care for your  whole family, from kids to seniors and everyone in between. Whether you  need a check up and cleaning, or want to get your smile back on track,  or want to make sure your smile stays healthy, or want to smile and eat  with confidence again... we've got your back!

Question 12

Do you see dental emergencies?

Accepted Answer

Yes! We provides same-day emergency dental services, during  regular business hours, to existing and new patients alike. Our  emergency spots fill fast, so don't delay calling.  If you feel like something is wrong in your mouth, we’re here to help. Dental  problems are easier, faster, and cheaper to fix the sooner you get  checked, and waiting too long can mean bigger problems down the road. If  you or someone you love is suffering from a broken tooth, tooth pain,  infection, trauma, or any other big or small dental problem that you’re  worried might get worse, give us a call right away.

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